News and reports

We worked with West Herts Hospital Trust to review the quality of their final response letters to complainants. Complainants are people who have made a complaint to Trust about the care or treatment they received. Read about what we found here.

Read more about our April 2016 Board meeting in public.

The reports from 8 care homes we visited using our legal power to Enter and View.

Read more about our February 2016 Board meeting in public.

The report from our visit to the Ernest Gardiner Treatment Centre using our legal power to Enter and View.

Read about Healthwatch Hertfordshire’s experience of participating in PLACE audits with 6 NHS Trusts and their recommendations to the Trusts to improve the process for patient assessors.

The reports from 12 care homes we visited using our legal power to Enter and View.

Read more about our December 2015 Board meeting in public.

Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.

Read more about our October 2015 Board meeting in public.

Read more about our August 2015 Board meeting in public.

It is important that more people in Hertfordshire know who we are and what we do and how to contact us. Read about the work that we have been doing this year to promote this across the County.