Healthwatch Board Meeting in Public - 15th August 2016
Read more about our August 2016 Board meeting in public.
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Healthwatch Hertfordshire’s Annual Report 2015/16
Ensuring that the voices of patients and service users are heard is a fundamental activity. Find out more about what we have been doing over the past year to represent and champion patients and the public in Hertfordshire.
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Healthwatch Board Meeting in Public - 20th June 2016
Read more about our June 2016 Board meeting in public.
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Report into Complaints Handling at West Herts Hospital Trust
We worked with West Herts Hospital Trust to review the quality of their final response letters to complainants. Complainants are people who have made a complaint to Trust about the care or treatment they received. Read about what we found here.
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Healthwatch Board Meeting in Public - 25th April 2016
Read more about our April 2016 Board meeting in public.
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Visits to Care Homes in Hertfordshire - Phase 2
The reports from 8 care homes we visited using our legal power to Enter and View.
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Healthwatch Board Meeting in Public - 15th February 2016
Read more about our February 2016 Board meeting in public.
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Visit to Ernest Gardiner Treatment Centre, Letchworth Garden City
The report from our visit to the Ernest Gardiner Treatment Centre using our legal power to Enter and View.
Report
Patient Led Assessment of the Care Environment (PLACE) 2015
Read about Healthwatch Hertfordshire’s experience of participating in PLACE audits with 6 NHS Trusts and their recommendations to the Trusts to improve the process for patient assessors.
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Visits to Care Homes in Hertfordshire - Phase 1
The reports from 12 care homes we visited using our legal power to Enter and View.
Report
Healthwatch Board Meeting in Public - 14th December 2015
Read more about our December 2015 Board meeting in public.
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Healthwatch Board Meeting in Public - 19th October 2015
Read more about our October 2015 Board meeting in public.
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