Non-Emergency Patient Transport Survey

News - 3 December 2019

The East of England Ambulance service took over the contract for Non-Emergency Patient Transport in October 2018. This means that they now provide the service across Hertfordshire instead of the previous provider.

Healthwatch staff member speaking to a member of the public about their experience

The East of England Ambulance service took over the contract for Non-Emergency Patient Transport in October 2018. This means that they now provide the service across Hertfordshire instead of the previous provider.

Non-Emergency Patient Transport Survey Results

Update December 2020

Following the introduction of the new contract we carried out a survey to assess customer experience of the new service. This work is complete and you can read the findings here

Non-Emergency Patient Transport Report
Download (PDF 584 KB)

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