Non-Emergency Patient Transport Survey
The East of England Ambulance service took over the contract for Non-Emergency Patient Transport in October 2018. This means that they now provide the service across Hertfordshire instead of the previous provider.
![Healthwatch staff member speaking to a member of the public about their experience](/sites/healthwatchhertfordshire.co.uk/files/styles/article_main_image/public/26293773932_66493a43f1_k_0_0.jpg?itok=vSmG_rLS)
The East of England Ambulance service took over the contract for Non-Emergency Patient Transport in October 2018. This means that they now provide the service across Hertfordshire instead of the previous provider.
Non-Emergency Patient Transport Survey Results
Update December 2020
Following the introduction of the new contract we carried out a survey to assess customer experience of the new service. This work is complete and you can read the findings here
Non-Emergency Patient Transport Report