Helping to shape and improve Health and Social Care Services in Hertfordshire
Some highlights from our Annual Report 2019/20
Our Annual Report 2019/20 is now published and available to read. A lot has happened in health and social care, even before the pandemic occurred, and the report highlights some of our achievements at both a national and local level, including:
- Involving the public in the NHS Long Term Plan
- Improving Health Outcomes for people with a Learning Disability
- Working with West Hertfordshire Hospitals NHS Trust to improve patient care through Co-production
- Hearing about experiences of LGBTQ+ communities in accessing and using services at Herts Pride 2019 Event
- Supporting NHS England with their review of the Mount Vernon Cancer Centre
- Improving quality for elderly care patients at The Lister (East and North Herts NHS Trust)
The impact of COVID-19
None of us could have predicted the impact of COVID-19 on our lives both personally and in the workplace at the end of the year. We are encouraging people to share their stories to identify issues and feedback insight on health and social care services locally and nationally.
Our aim going forward will be to consider the longer-term impact of the pandemic on physical and mental health and research projects are restarting, for example our partnership work looking at improvements to the health and wellbeing of children in Stevenage.
At the same time, we will monitor plans for the NHS reset as it embarks on a recovery phase and research how health and social care services have supported the BAME community to understand the impact of COVID-19 on those groups.
