News and reports

This policy outlines our commitment to equality of opportunity and equal treatment for all staff and volunteers in terms of employment, access to services in the health and social care sector and guidance on anti-discriminatory practice.

This policy explains how Healthwatch Hertfordshire makes its decisions in a fair and transparent way.

Read more about our August 2024 Board Meeting in public; this time our Board Members discussed co-production and our role, as well as our latest contract monitoring return.

The Healthwatch Hertfordshire Board has recently signed off the strategy for the next 5 years. This follows a review of the previous strategy and reinforces our strategic objectives for the coming years.

Read more about our June 2024 Board meeting in public. This time our Board members discussed our latest contract monitoring return and recent findings from our signposting service.

Read more about our Extraordinary General Meeting, where the company voted to elect new members of the Board of Trustees.

A local project aimed at improving detection and management of Atrial Fibrillation in ethnically diverse communities has provided valuable insights into work that can be done to prevent heart disease.

Read more about our March 2024 Board Meeting in public. This time, our Board Members discussed the latest contract monitoring return and updates on the status of our recruitment drives.

A telephone mystery shop of Hertfordshire’s Adult Referral Hub has found a professional, friendly service, although some improvements are needed to make it easier to speak to the right person or service.

Following the tragic events at the Countess of Chester hospital, people using health services across Hertfordshire needed to know how similar incidents would be prevented, identified and dealt with.

This policy says how our staff and volunteers collect, store and maintain the information that people share with us in a way that values their privacy. The policy also outlines how we adhere to best practice around confidentiality.

Read more about our November 2023 meeting in public. This time our Board members will be discussing our latest contract monitoring submission and planning their Board meetings for the year ahead.