It is important that more people in Hertfordshire know who we are and what we do and how to contact us. Read about the work that we have been doing this year to promote this across the County.
Through our involvement with the Information Sharing work stream of the Better Care Fund Programme, we worked with colleagues from health & social care to better understand people’s views on the way health information is collected, recorded & shared.
Read about Healthwatch Hertfordshire’s experience of participating in PLACE audits with 5 NHS Trusts and their recommendations to the Trusts to improve the process for patient assessors.
Working with Councillors, Commissioners, GP Practices and patients, we looked into issues surrounding access problems, and made recommendations designed to have an instant, positive impact on the way services are delivered. Read more here.
This Annual Report provides an outline of our work and the impact it has had over the past year. It also looks to the future, outlining key priorities and planned activities for the year ahead.