Another day, another fantastic Enter & View visit. On Wednesday the 7th March a team of Enter and View volunteers were at the Lister Hospital checking out patient experience.
Healthwatch Hertfordshire recently attended a Volunteer Fair in Royston organised by #TeamHerts a countywide Hertfordshire service providing information for individuals who want to volunteer and charities that want to recruit.
The reports from our visits to Westgate Care Centre, Ware as requested by Hertfordshire County Council (HCC) and East and North Hertfordshire Clinical Commissioning Group (ENHCCG).
The report from our visits to Penn ward, Ray ward and Kingsmoor Emergency Assessment Unit at The Princess Alexandra Hospital in Harlow using our legal power to Enter and View.
Our Quality Improvement Sub-Committee (QISC) Away Day was by coincidence held on International Volunteer Day. It gave us a greater opportunity to celebrate our volunteers, and all the good work they have done for the organisation over the past year.
Our work on Mental Health remains a Healthwatch Hertfordshire priority, but following much discussion and a consultation, our Mental health Service Watch group has decided that there are more effective ways of engaging on the subject.
We had our second induction session for new volunteers on Tuesday 24th October. Led by Priya, it was a half-day event, attended by a small group of interested volunteers.