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This year we are happy to announce that once again we were shortlisted for one of the prestigious Healthwatch England Network Awards. -
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Several members of our team recently attended the Healthwatch East of England Regional Conference. The event provided an opportunity to network and chat with team members from other Healthwatch in the region. -
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It’s that time of year again: National Volunteers Week. Organisations across the UK will be taking this opportunity to thank the many volunteers that make such great contributions to their work. -
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A range of health services recently published their Annual Quality Accounts and these were scrutinised by the Health Scrutiny Committee on Thursday 15th March. -
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Healthwatch Hertfordshire recently attended a Volunteer Fair in Royston organised by #TeamHerts a countywide Hertfordshire service providing information for individuals who want to volunteer and charities that want to recruit. -
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Our Quality Improvement Sub-Committee (QISC) Away Day was by coincidence held on International Volunteer Day. It gave us a greater opportunity to celebrate our volunteers, and all the good work they have done for the organisation over the past year. -
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We are delighted to announce that at the Healthwatch Annual General Meeting held on 20th November four new Trustees were appointed to our Board. -
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We had our second induction session for new volunteers on Tuesday 24th October. Led by Priya, it was a half-day event, attended by a small group of interested volunteers. -
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Over the last year Healthwatch has heard from 341,000 people, carers and staff, all of whom have given their time to share their experiences of health and social care services. -
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On the 20th September Jane and Alice attended a really positive #TeamHerts Volunteers’ Event at Ware Priory. -
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To improve our important Enter and View Programme we recently developed and launched accessible training for people with learning disabilities. -
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On Friday the 12th October Michael Downing our Chairman opened our 2017 Annual General Meeting. -
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We have recently collaborated with #TeamHerts to promote our new and existing volunteering opportunities. -
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Our first Volunteer Induction Session, following the recent launch of some exciting new volunteer roles, took place on 18th July at the Focolare Centre in Welwyn Garden City. -
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Read about some exciting developments to our volunteer programme. -
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To coincide with National Volunteer Week 2017 Healthwatch Hertfordshire invited their 50+ volunteers to a celebration event in Welwyn Garden City on a very wet Tuesday on 6th June. -
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Healthwatch Hertfordshire values the work of its Volunteers and on 6th June we are holding a celebration event in Welwyn Garden City. -
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‘Lockdown’ has been named the 2020 Collins Dictionary word of the year. Others that made the top 10 list included furlough, key worker, self-isolate, social distancing and Coronavirus -
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Read more about our February 2021 Board meeting in public. Our Board members discussed the Trustee Term of Office and our health and social care committee representation. -
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Keith Shephard has been volunteering for Healthwatch Hertfordshire for almost five years and shares his reasons for volunteering and commitment to the charity. -
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This is the second strategy for Healthwatch Hertfordshire enabling us to look back to our beginnings in 2013 and plan for our future from 2020 onwards. -
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Read more about our May 2021 General and Board meeting in public. Our Board members re-elected a Trustee who had served their three year term of office and heard about our priorities for the year ahead. -
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Read more about our 2021 AGM, where the members approved the accounts, we took a moment of pause to reflect on the past year - and we heard from guest speaker Jim McManus, Director of Public Health for Hertfordshire. -
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Read about our efforts during the past year to ensure the patient voice was heard amid the Covid-19 pandemic and improvements made to Hertfordshire services as a result. -
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Every year our AGM is an opportunity to reflect and celebrate our achievements over the past year. -
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Read more about the August 2021 Board meeting in public. This time our Board Members discussed the recruitment efforts and the figures from our recent contract monitoring return to commissioners. -
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Join us for our Extraordinary General Meeting, where the company will be voting to elect and re-elect those Members of the Board of Trustees who are standing. -
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On 26 October 2021, an Extraordinary General Meeting was held to elect Trustees to serve on the Healthwatch Hertfordshire Board. -
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Read more about our final Board Meeting in Public for 2021; this time the Board welcomed our newly elected Trustees to their first meeting, and discussed data from our latest contract monitoring submission. -
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Read more about our first Board meeting in public for 2022. This time our Board members discussed the latest contract monitoring submission, relocation of our offices, and heard an update on the local Integrated Plan Scrutiny. -
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A Community Assembly for the East and North Hertfordshire Health and Care Partnership has recently been formed and provides a new opportunity for patient and community voices to be heard.
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Read more about our May 2022 Board meeting in public. This time our Board members discussed upcoming changes to the health & care system, changes at Healthwatch England, and our latest contract monitoring return. -
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Read more about our AGM where we: presented on key messages from our major research project "Making Local Healthcare Equal for All", heard from a local service leader on health & care integration, and reviewed the annual accounts. -
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Read about our work during the past year to ensure the patient voice is heard as we continue to have a direct impact on the transformation and development of health and care services across Hertfordshire. -
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Every year our AGM gives an opportunity to reflect and celebrate our achievements. -
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Read more about our August 2022 Board meeting in public. This time our Board members will be discussing the recently established Integrated Care Board and our role within the restructured health & care system. -
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Read more about our November 2022 Board meeting in public. This time our Board members will be discussing the NHS & Social Care "Winter Pressures", some of the organisation's upcoming projects, and the latest contract monitoring return. -
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Read more about our General Meeting where Board Members stood for re-election, and our Board Meeting where we discussed updates on our latest projects and the work ahead. -
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This statement sets out our commitment to improving our awareness of race, ethnicity and culture and how we are addressing this in our behaviours and procedures. -
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This document outlines the expected behaviours of staff, volunteers, and 3rd parties in adherence to UK data protection law. It also gives an overview of how we ensure information is shared with partner organisations in a legally compliant manner. -
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Read more about our May 2023 Board meeting in public. This time our Board members reviewed our contract monitoring return and looked back on our activity over the past year. We also had a speaker from the Ambulance Service to round off the meeting. -
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Announcing our next AGM, where we will be launching our major research report on the Cost of Living Crisis, and hearing a keynote speech from Professor Wendy Wills on ‘Health and care research in the county and across the region’. -
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Every year our AGM gives an opportunity to reflect and celebrate our achievements. -
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Read more about our August 2023 Board Meeting. This time our Board Members reflected on the achievements of the past year and discussed the plans ahead. -
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Read more about our November 2023 meeting in public. This time our Board members will be discussing our latest contract monitoring submission and planning their Board meetings for the year ahead. -
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Read more about our March 2024 Board Meeting in public. This time, our Board Members discussed the latest contract monitoring return and updates on the status of our recruitment drives. -
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Read more about our Extraordinary General Meeting, where the company voted to elect new members of the Board of Trustees. -
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An Extraordinary General Meeting was held earlier this month to elect Trustees to serve on the Healthwatch Hertfordshire Board. During the meeting, which was held on 2nd May 2024, five new candidates were elected. -
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Read more about our June 2024 Board meeting in public. This time our Board members discussed our latest contract monitoring return and recent findings from our signposting service. -
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Announcing our next AGM, where we will be feeding back on our research programme and hearing a key note speech from Sarah Wren, Chief Executive at HILS on ‘Opportunities and challenges for the VCFSE sector working with the NHS and social care’.
