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Thanks to our audit of care home websites and a visitor survey across the County, two new guides have been published to provide clarity about visiting since the pandemic. -
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We have been helping the local NHS develop a more inclusive, accessible and effective approach to research activity. Find out what people have told us and what happens next. -
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In our Annual Report 2022/23, read how we made care fairer, tackled the big issues facing local patients and involved communities in our work to ensure the best outcomes for everyone. -
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On behalf of Hertfordshire County Council, we want to find out what you think of local voluntary and community services. -
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Our latest report - Cost of Living Crisis: The Impact on Hertfordshire Residents - reveals 6500 residents who responded to our survey have felt the impact of rising costs. -
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Our report - Cost of Living Crisis: The Impact on Hertfordshire Residents - found that certain sectors of society have been disproportionately impacted by rising costs. -
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In our latest report - Cost of Living Crisis: Impact on Hertfordshire Residents - more than 7000 local people shared many difficult stories of how they were being impacted by rising costs. -
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Every year our AGM gives an opportunity to reflect and celebrate our achievements. -
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Diagnoses of Type 2 Diabetes are growing at an alarming rate, so supporting people to reduce or manage their risk is essential. Whether you have been diagnosed with Type 2 Diabetes or not, we want to hear from you. -
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If you’ve been invited to a Cervical Screening, did you attend or was there something preventing you? If you’ve been before, what was your experience like? Please share your thoughts in our survey. -
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In our Annual Report 2022/23, read how we made care fairer, tackled the big issues facing local patients and involved communities in our work to ensure the best outcomes for everyone. -
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Read more about our August 2023 Board Meeting. This time our Board Members reflected on the achievements of the past year and discussed the plans ahead. -
Advice and Information -
NHS England is moving forward the timetable for the autumn COVID-19 and flu vaccine rollouts. -
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The latest Community Assembly was held online, on 18th August 2023. If you weren’t able to join us, this article summarises some of the key discussions for you, and provides information about how to get involved next time. -
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We celebrated World Pharmacist’s Day with the launch of our Views on Community Pharmacies Report, which showed 4 in 5 of those surveyed were satisfied with their local pharmacy and wanted them to offer even more services. -
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Hertfordshire County Council want to make sure that everyone has easy access to the tests and treatments they need to reduce Sexually Transmitted Infections (STIs). To help with this, we want to hear your thoughts and experiences in this survey. -
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GP practices are a crucial contact point for carers - and the people they care for - yet our recent research showed some local carers often felt alone, unsupported and had to put their own needs aside. -
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Feeling Good Week is a Hertfordshire-wide event that encourages the community to promote children and young people’s emotional wellbeing by raising awareness of mental health, and showing where support can be accessed within the community. -
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People under the age of 45, particularly men, have told us they want local health services to listen to their concerns and provide better support and care when it comes to heart health. -
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The Hertfordshire and West Essex Shared Care Record connects GP practices, hospitals, hospices, out-of-hours/community/mental health services and adult social care information for health professionals. -
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Autism Health Checks are being piloted in Hertfordshire and our latest research shows strong support to extend the programme County-wide, improving healthcare for those who may find it challenging to access GPs. -
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Read more about our November 2023 meeting in public. This time our Board members will be discussing our latest contract monitoring submission and planning their Board meetings for the year ahead. -
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Many people think we only help with issues relating to health, but if you have concerns about Social Care services and need assistance or advice, we are here for you. -
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We listened to what people with learning disabilities told us about how doctors’ surgeries helped them stay healthy and well and came up with some ideas to make things better in Hertfordshire. -
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On 24th November, we held our latest Community Assembly. If you weren’t able to join us, this article summarises some of the key discussions and provides information about how to get involved next time. -
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Women have told us they would like GPs to be better trained so they are more empathetic, listen to what women are saying and not dismiss their concerns when they ask for help with the menopause or perimenopause. -
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It can be difficult to know who to contact and what to do if you are unwell or struggling at this time of year. Here you’ll find a list of services that can help and when best to contact them. -
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As a direct result of our Cost of Living research, local mental health services have teamed up with Hertfordshire County Council’s Money Advice Unit to provide help for those struggling financially and emotionally. -
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Following the tragic events at the Countess of Chester hospital, people using health services across Hertfordshire needed to know how similar incidents would be prevented, identified and dealt with. -
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Healthwatch Hertfordshire has been shortlisted for a national award for its Cost of Living research, which has led to local mental health services teaming up with money advice specialists to help those struggling both financially and emotionally. -
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Hertfordshire adults generally have good access to local sexual health services, but have told us they want more information about infections, prevention and testing, as well as clinics in more discreet locations and additional online services. -
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A telephone mystery shop of Hertfordshire’s Adult Referral Hub has found a professional, friendly service, although some improvements are needed to make it easier to speak to the right person or service. -
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Giving women more say over their cervical screening – such as allowing them to book appointments online, offering appointments outside normal GP hours and making them aware of adjustments to improve their experience – could all help increase uptake. -
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Read more about our March 2024 Board Meeting in public. This time, our Board Members discussed the latest contract monitoring return and updates on the status of our recruitment drives. -
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Friday 16th February saw the first Community Assembly of 2024 with an energetic and engaged cross-sector member turn-out. If you weren’t able to join us, this article provides a summary of the key issues discussed. -
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Drug and alcohol recovery and reintegration services in Hertfordshire have been positively described as “life-changing” by service users and carers. -
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We are working with the NHS to ensure children and young people receive the orthodontic care and treatment they need. If you have a child using NHS orthodontic services, we want to hear from you. -
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CLCH is looking for Patient Representatives to help improve services, develop new ideas, better understand diverse health needs and focus on what matters most to patients. -
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A local project aimed at improving detection and management of Atrial Fibrillation in ethnically diverse communities has provided valuable insights into work that can be done to prevent heart disease. -
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Since it was launched in September 2021, the Community Assembly for the East and North Herts Health and Care Partnership has grown from strength to strength. Chaired by Healthwatch Hertfordshire, the Assembly has explored issues of concern and heard about some exciting new projects aimed at improving patient experience. -
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Healthwatch Hertfordshire has been commended nationally for its Cost of Living research, which led to local mental health services teaming up with money advice specialists to help those struggling both financially and emotionally. -
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Two Hertfordshire NHS Trusts have earned Veteran Aware accreditation, recognising their expertise in addressing the needs of the Armed Forces Community when providing community-based healthcare services. -
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Read more about our Extraordinary General Meeting, where the company voted to elect new members of the Board of Trustees. -
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Work to achieve our ambition of making research more inclusive, accessible and diverse continues, with completion of a second phase of work engaging with local communities about their views on NHS research. -
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An Extraordinary General Meeting was held earlier this month to elect Trustees to serve on the Healthwatch Hertfordshire Board. During the meeting, which was held on 2nd May 2024, five new candidates were elected. -
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Read more about our June 2024 Board meeting in public. This time our Board members discussed our latest contract monitoring return and recent findings from our signposting service. -
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Announcing our next AGM, where we will be feeding back on our research programme and hearing a key note speech from Sarah Wren, Chief Executive at HILS on ‘Opportunities and challenges for the VCFSE sector working with the NHS and social care’. -
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During the past year, we have continued to involve communities in our work, tackled key health and social care issues and kept our focus on making care fairer. -
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On behalf of those responsible for shaping palliative and end of life care, NHS East of England and Marie Curie are conducting a survey to understand the experiences of people in the East of England. -
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By completing a survey about pharmacy services in Hertfordshire, you can help the Pharmaceutical Needs Assessment (PNA) team develop services for the future.
